Practical protection for modern organisations.

Cyber Security & Backup

Layered cyber security, resilient backup and clear guidance that protect your users, systems, data and reputation.

Cyber Security & Backup delivered by Impact Solution Group
UK-based expertise · Local onsite support
49 secaverage call answer time
94%first-time fixes
100%client satisfaction

What this solves

Security that works beyond the checklist.

Effective cyber security combines technology, process and informed people. ISG identifies weaknesses, prioritises risk and operates protective controls that fit how your organisation actually works.

Cyber security for small businesses in Thurrock, Essex and East London

ISG is a managed service provider (MSP) that builds security into everyday IT support, from multi-factor authentication and endpoint protection to tested backup and Cyber Essentials readiness. We support organisations across Thurrock, including Grays, as well as Essex and East London. Read our Cyber Essentials readiness checklist or see our managed IT services.

Business outcomes

Technology that earns its place.

Every recommendation should improve resilience, user experience, control or cost. Usually, it should improve several.

01

Reduce avoidable cyber risk

Defined responsibilities, measurable service data and practical improvement—not vague promises.

02

Recover confidently from incidents

Defined responsibilities, measurable service data and practical improvement—not vague promises.

03

Make compliance easier to evidence

Defined responsibilities, measurable service data and practical improvement—not vague promises.

What’s included

A complete, supportable service.

The exact scope is agreed around your users, existing environment and priorities. These are the capabilities most organisations combine.

Discuss your requirements
  • Security risk and posture reviews
  • Endpoint detection and response
  • Email security and phishing protection
  • Multi-factor authentication
  • Security awareness training
  • Managed backup and restore testing
  • Vulnerability and patch management
  • Incident response planning

How we work

Clear from first conversation to ongoing service.

No mystery process and no rushed recommendation. We understand the current position before agreeing the right next step.

  1. 01

    Discover

    Understand users, systems, risks and priorities.

  2. 02

    Design

    Agree the scope, responsibilities, costs and success measures.

  3. 03

    Deliver

    Implement carefully with communication and documented change.

  4. 04

    Improve

    Review service data and keep technology aligned to the organisation.

Questions answered

Before we get started.

Need a direct answer? Ask the team.

Can you help with Cyber Essentials?

Yes. We can assess readiness, remediate gaps and support your organisation through the certification process.

Do you test backups?

Backup is only valuable if recovery works. Restore testing and reporting are included in the appropriate managed service.

Can you work alongside another IT provider?

Yes. Security reviews and projects can be delivered independently or as part of a co-managed arrangement.

What happens before the service starts?

We confirm scope, responsibilities, access, risks and success measures before work begins. Managed services include a structured onboarding and documentation phase.

Can the service be tailored to our organisation?

Yes. We recommend a practical scope based on users, locations, existing capability, risk and the outcomes you need rather than forcing every organisation into one package.

How will we know the service is working?

We agree relevant measures and review service activity, recurring issues, risks and next actions. Reporting is designed to support decisions, not simply list technical activity.

Start with a conversation

Let’s make your IT easier to run.

Tell us what is working, what is not and where your organisation is heading. We’ll give you a practical next step.

Book your free IT review